benbrumbaugh@gmail.com

I pulled every USB device from the computer including the keyboard, swapped the micro usb cable out, and restarted everything a zillion times aaaaaand it just somehow worked. It must be very finicky about something, but I went so all-out I'm not sure which change actually got me through.

Is there an incantation on macOS that will get the firmware updater to see the Palette? It doesn't seem to be functional.