Palette 3 Error Codes
If there is an error displayed on your Palette 3's screen, please consult the chart below. If you have any further questions, please contact us at support@mosaicmfg.com!
System | Error Code | Description | Cause | Solution |
---|---|---|---|---|
Cam | 100 | Could not home cam | Stepper skipping/slipping, proximity not working | Try homing cam in X-ray mode |
101 | Could not select the input (move from input x to y) | Stepper skipping/slipping, proximity not working | try homing cam in X-ray mode | |
Cutter | 110 | Palette could not perform a cut | Motor not connected, proximity not working | Try cutting in X-ray mode |
111 | Could not home the cutter | Motor not connected, proximity not working | try cutting in X-ray mode | |
112 | Direct Cutter (DC) Motor Stall | The DC motor experienced a lot of resistance cutting, potentially a jam | Try cutting in X-ray mode | |
Printing | 130 | Timeout homing ingoing when advancing the input | Likely due to ingoing filament slipping out of the unit | Ensure filament is not tangled and is in correct position relative to Palette |
131 | Timeout homing outgoing when aligning the outgoing filament during splicing | Broken splice, splice jam, bad end cut | Inspect the splicing area of unit for any abnormalities | |
132 | Filament path blocked (on startup) | One of the two homing switches is active, even when trying to clear the filament, this could be a piece of filament stuck in between the cutter and outgoing drive | Inspect splicing area for any filament left in the splicing zone, and remove it | |
133 | Filament not cleared from palette | We detect 2cm of encoder movement before filament should have reached the encoder, this is due to filament still being in the buffer when a print is started | Ensure filament is cleared from Palette (If Palette clears filament on startup, the filament must then be removed from Palette before proceeding) | |
134 | Pings dropped below 50% | If the last two pings are below 50% when we throw this error. It is most likely due to a broken splice in the buffer/outgoing tube, or the extruder is jammed. The printer will most likely have been air printing for a bit | Inspect buffer tube and extruder, if there is a gap in the filament, a broken splice occurred in the buffer/outgoing tube. If the filament reaches the extruder, it is probably jammed on a splice. | |
Printing (runout detection enabled) | 135 | Timeout advancing the input | Palette unable to drive the filament past the cutter | Please inspect the cutter and splicing area for abnormalities. If none are found send us a video of your unit splicing to support@mosaicmfg.com. |
MSF Parsing | 140 | Historical Modifier Parsing Error | The following errors would come from an invalid mcfx/mafx file | Please send the file to support@mosaicmfg.com to inspect. |
141 | Loading Offset Parsing Error | |||
142 | Tube Length Parsing Error | |||
143 | Num Splices Parsing Error | |||
144 | Num Pings Parsing Error | |||
145 | Num Algorithms Parsing Error | |||
146 | Drives Parsing Error | |||
147 | Material Parsing Error | |||
148 | Algorithm Parsing Error | |||
149 | Splice Parsing Error | |||
150 | Ping Parsing Error |
33 Comments
In Accessory mode "Download" outputs a .gcode file, not a compressed file containing a .gcode and .mafx file.
What is the fix for this problem?
Bob Samuel - Reply
Hey Bob, please ensure that you have a Palette profile connected to your project before slicing.
Jonny Yeu -
I'm getting code 136 which is not in the list...
Drew Blazo - Reply
Hey Drew, 136 is similar to the 135 error in that something with the runout triggered an issue. What are your current runout settings? Could you provide some information on what occured before the error triggered?
Jonny Yeu -
101 error gapping between cam inputs | Did not pass tab while moving, That is all I get now ... Why ?
DANIEL STEFFEE - Reply